Frequently asked questions
Click on an FAQ to watch a YouTube video where one of the Galaxy Australia team answer your question.
Uploading data
- How do I upload data via URL?
- How do I upload data from external databases?
- How do I use public data that's already within Galaxy Australia?
- Are there dedicated tools for importing data?
- How do I name files while uploading them?
- Do I have to leave Galaxy Australia open while data is uploading?
- Will there be more data added to the data libraries over time?
- Can I upload lots of files at once?
Choosing the right tool for the job
- How do I know if I have chosen the right tool to use?
- What's in the tool help section?
- How do I use a test dataset?
- How do I check what file types I can use a tool for?
- How do I cancel a job while it is running?
- How do I get a tool into Galaxy Australia?
- How do I find tools if I don't know the tool name?
- What is a Galaxy Lab and why should I use a Galaxy Lab?
Staying organised while working on Galaxy Australia
- How do I annotate and tag a history?
- How do I get files from a data library?
- How do I tag files?
- How do tags propagate?
- How do I make file collections?
- Do tags work for file collections?
- How do I work across multiple histories?
- What's the history multiview? Why should I use the history multiview?
- How do I share my history?
- How do I organise my storage quota
- Is there a limit to how many tags one file can have?
- How do I rename multiple files at once?
- How do I request more storage?
- Can I set up my history tags before I upload data or run jobs?
- Can I reuse a result from other histories instead of running the tool again?
What to do when things go wrong
- My jobs keep failing am I doing the wrong thing?
- My job failed! What do I do now?
- How do I submit a bug report?
- Help I don't understand the error message
- How do I submit a failed job to support?
- How do I contact support without a failed job?
- It's not clear what went wrong, what now?
- Can I test a tool for why it's erroring?
- How do I access an older version of a tool?
- Can I contribute to the help forum?
- How do I test an entire workflow?
Using workflows
- What's the workflow canvas?
- How do I build a workflow?
- How do I run a workflow?
- How do I follow the progress of a workflow?
- How do I make a branching workflow?
- How do I stay organised making workflows?
- Can I tag workflows?
- There's too much in my history after running a workflow. What can I do?
- What is the annotation box for in a workflow?
- How do I share a workflow?
- I need help keeping track of all the tools and settings I've used
- How do I change workflow settings just before I run it?
- Can I chain workflows together?
- Can I change where my workflow outputs go?
Sharing or downloading your data and histories
- How does data sharing work in Galaxy Australia?
- Why should I share my data?
- How do I share my data?
- How do I share my history as a URL?
- How do I import a history?
- How do I share my history publicly?
- How do I share my history with a specific user>
- How do I access shared data?
- Why would I download my data?
- How do I download metadata?
- How do I cite tools and cite Galaxy Australia?
- How do I download my data?
Got a question about something else?
There's plenty more ways to get help with Galaxy! You can:
- Check the Galaxy Community Help Forum to see if someone has had a similar issue, or post your issue there
- Visit the Galaxy Training Network for topic-based, self-directed training
- Submit a ticket to the Galaxy Australia support team.